(formerly Eye Care Centers of America, Inc.)
is the third largest retail optical chain in the U.S., operating over 700 locations in 40 states and the District of Columbia.
Visionworks is committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction.
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We want to make sure that you leave with more than just a pair of eyeglasses.
A Better You
Eyewear is a complex category. It's as much personal as it is prescription. And a lot goes into every purchase. It can be overwhelming and sometimes even intimidating.
Today, consumers demand more from every shopping experience. More simplicity, more expertise, more trustworthiness. The expectations about a successful eyeglass purchase are very high quality products, wide selection, great customer service and exceptional value.
But beyond this, customers want assurance-they want to be certain they found the right pair of glasses for them. Visionworks delivers on these needs unlike anyone else.
We're different; we stand for more than just eyeglasses. We're not only here to help improve your vision. We're here to help improve your confidence. We're here to go above and beyond, to exceed expectations.
Centralized in-store lab support
Many of our locations feature in-store labs. In these cases, many eyeglasses can be made within an hour, though some prescriptions or specialty lenses still require processing beyond the abilities of our in-store labs.
For those cases in which a prescription cannot be made in-store, Visionworks operates two centralized labs and distribution centers located in San Antonio, Texas. Each lab and distribution center uses robotics and state-of-the-art optical-processing equipment to best meet the needs of our customers when in-store production is not available.
We are committed to providing this superior lab support to all locations. Producing eyewear in our stores and in our off-site network of labs ensures that we control cost and quality, which translates into value for our customers. All jobs processed through our labs are closely tracked and properly tagged to ensure optimum delivery service.
30-Day Satisfaction Guarantee
Satisfaction isn't just our mission, it's guaranteed. You shouldn't worry about being satisfied with your eyewear purchase. That's why every purchase is backed by our unconditional 30 day money-back satisfaction guarantee. If you are not completely satisfied with your purchase, just let us know and we'll make it right.
Free Lifetime Cleanings & Adjustments
When you walk out the door, we're just getting started. For the life of your glasses, we'll replace nose pads and missing screws, clean your glasses and make any other comfort adjustments. All at no charge to you, ever.