(formerly Eye Care Centers of America, Inc.)
is a leading provider of eye care services with more than 700 optical retail stores in 42 states and the District of Columbia.
Visionworks is committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction.
Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions at many locations and doctors of optometry at or next to every store. Visionworks also sells contact lenses online at visionworkscontacts.com. Visionworks is a wholly owned subsidiary of HVHC, Inc. For more information about Visionworks, visit www.visionworks.com.
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We want to make sure that you leave with more than just a pair of eyeglasses.
A Better You
Eyewear is a complex category. It's as much personal as it is prescription. And a lot goes into every purchase. It can be overwhelming and sometimes even intimidating.
Today, consumers demand more from every shopping experience. More simplicity, more expertise, more trustworthiness. The expectations about a successful eyeglass purchase are very high quality products, wide selection, great customer service and exceptional value.
But beyond this, customers want assurance-they want to be certain they found the right pair of glasses for them. Visionworks delivers on these needs unlike anyone else.
We're different; we stand for more than just eyeglasses. We're not only here to help improve your vision. We're here to help improve your confidence. We're here to go above and beyond, to exceed expectations.
Centralized in-store lab support
Many eyeglasses can be made in an hour within our in-store processing labs. However, some prescriptions or specialty lenses require processing which exceed the capabilities of our in-store labs and are sent to our central lab.
We have two centralized labs and distribution centers located in San Antonio, Texas. They each use robotics & other state-of-the-art optical-processing equipment to fill the needs of our stores when the lens requirements or product exceed the capabilities of in- store lab processing.
Providing store locations with superior lab support is a primary goal for our centralized lab. We are committed to providing superior customer service to all locations. All jobs processed through the Central lab are closely tracked and properly tagged to ensure optimum delivery service.
Producing eyewear in our stores and utilizing our lab network ensures that we control cost and quality which translates into value for the customer.
30-Day Satisfaction Guarantee
Satisfaction isn't just our mission, it's guaranteed. You shouldn't worry about being satisfied with your eyewear purchase. That's why every purchase is backed by our unconditional 30 day money-back satisfaction guarantee. If you are not completely satisfied with your purchase, just let us know and we'll make it right.
Free Lifetime Cleanings & Adjustments
When you walk out the door, we're just getting started. For the life of your glasses, we'll replace nose pads and missing screws, clean your glasses and make any other comfort adjustments. All at no charge to you, ever.